At CBD Collect, we are committed to providing accurate, fair, and unbiased content to our readers. We value transparency and accountability in our editorial practices. If you have a concern or complaint about any aspect of our editorial content, we encourage you to follow the procedures outlined in this Editorial Complaints Policy.
How to Make a Complaint
If you believe our content has breached editorial standards or if you have any other concerns, please follow these steps:
Contact Us
- Send an email to [email protected] with the subject line “Editorial Complaint.”
- Clearly outline the nature of your complaint, providing details such as the specific article, date of publication, and the aspects of the content you find objectionable.
Include Relevant Information
- If possible, include URLs, screenshots, or any other relevant information that will help us understand and investigate your complaint thoroughly.
Your Contact Information
- Please include your name and contact information in your email so that we can reach out to you for further clarification if necessary.
What Happens Next
Acknowledgment
- Upon receiving your complaint, we will send you an acknowledgment email within [X] business days.
Investigation
- Our editorial team will thoroughly investigate the issues raised in your complaint. This process may involve consulting with the authors, editors, and any other relevant parties.
Resolution
- We will strive to address and resolve your complaint promptly. If we find that there has been a breach of our editorial standards, we will take appropriate corrective action, which may include content correction, clarification, or other measures.
Feedback
- After our investigation, we will provide you with feedback on the outcome and any actions taken.
Appeals
If you are dissatisfied with the outcome of our investigation, you have the right to appeal. Please reply to the resolution email, clearly stating the grounds for your appeal. A different member of our team will review the case, and we will provide you with a final response.
Our Commitment
CBD Collect is dedicated to upholding high editorial standards and addressing concerns promptly and fairly. We value your feedback and see it as an opportunity to improve our content and processes.
Thank you for your commitment to ensuring the integrity of CBD Collect’s editorial content.
CBD Collect Team
Website: cbdcollect.co.uk
Email: [email protected]
Email for Complaints: [email protected]